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Market Assessment ...
Market assessment is
an important tool in selecting services. The assessment looks
into both supply and demand side of services and asks MSME about
a range of services to understand which they most want, but
cannot find. These assessments are complemented by sector
analysis or needs assessment to help program designers develop a
clear understanding of the potential impact of the services on
MSME and on program goals.
Test Marketing or Action Research
Formal tools for choosing services are not always necessary in
all cases. Instead, the supplier’s service is facilitated to try
out on a small scale and see if it sells.
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Starting without a
pre-conceived idea of what services might be in demand,
listening closely to entrepreneurs about their constraints
and what exact services might address those constraints. |
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Initial service
ideas are developed from those discussions, drawing on ideas
for services that exist in the private sector. |
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New services are
pilot marketed, sometimes with partial subsidies in exchange
for customer feedback. |
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Services are
modified rapidly and re-tested to fit as closely as possible
to demand.
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This type of test marketing is used frequently in the private
sector. Even when formal tools for choosing services have been
used, test marketing individual service products helps determine
the potential for commercializing new services for MSME.
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